AussieDraws Privacy Policy & Data Management
Effective Date: July 17, 2025
At aussiedraws.com.au, protecting your privacy is our foremost commitment. Our practices strictly comply with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). This policy details how we handle your personal information.
1. Information We Collect
We may collect the following types of personal information from you:
- Your full name and title
- Email address for communications
- Contact phone number (optional)
- Physical mailing address (for prize delivery, if applicable)
- Secure payment transaction details (processed by certified third-party providers)
- Technical data, including your IP address, browser type, device details, and website interaction statistics
2. How We Use Your Information
The information we collect serves these vital functions:
- To facilitate and securely process your lottery ticket purchases and entries.
- To send you timely order confirmations, draw results, and essential service updates.
- To provide efficient customer support and respond to your inquiries.
- To analyze platform performance, identify user trends, and continuously enhance our service offerings.
- To fulfill our legal and regulatory obligations as an Australian-based online service.
- For marketing and promotional communications, where you have given your consent.
3. Our Data Security Measures
We implement robust, industry-standard encryption and comprehensive security protocols to protect your personal data from unauthorized access, alteration, unlawful disclosure, or destruction. Access to your personal information is strictly limited to authorized personnel who need it to perform their official duties.
4. Third-Party Data Sharing
We want to assure you that we will never sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information with:
- Certified payment processors (e.g., Stripe, PayPal) to securely complete your transactions.
- Regulatory or law enforcement authorities strictly when required by Australian law or legal process.
- Service providers who help us operate our website and conduct our business, provided they agree to keep this information confidential.
5. Cookies & Analytics Use
aussiedraws.com.au uses cookies and other digital tracking technologies (such as Google Analytics) to significantly enhance your Browse experience, remember your preferences, and help us understand website traffic patterns and user behavior. This aggregated data is vital for improving our platform and delivering tailored content.
6. Your Privacy Rights
You have fundamental rights regarding your personal data, including:
- The right to access or request correction of your personal information held by us.
- The right to request the deletion of your data, subject to our legal and operational retention requirements.
- The right to withdraw your consent for receiving marketing communications from us at any time.
- The right to complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us directly via email at [email protected].
7. Policy Amendments
We may periodically revise and update this Privacy Policy & Data Management document to reflect changes in our operational practices, evolving legal requirements, or new technologies. Any significant revisions will be promptly published on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Us
Should you have any questions, concerns, or need further clarification regarding this policy or our data handling practices, please don't hesitate to contact us:
Email: [email protected]
Mail: AussieDraws Digital Pty Ltd, PO Box 1234, Sydney, NSW 2000, Australia